Why should I buy from DRO PROS?

We speak English - We answer our phones - Same day shipping

 

Our goal at DRO PROS is to make customers for life. We feel that, in the long run, treating customers right will yield much more than simply "going for the sale". In accordance with that, we have attempted to pass on some ideas to help you, the customer, in completing your purchase decision:

 

Price. Probably the most talked about factor when buying a DRO. Price can also be the most misleading, and perhaps worst way, to judge a Digital Readout Kit. We've all heard the old adage, "You get what you pay for." Before the internet, it was true, price did generally correlate directly to value. But that was yesterdays economy. All resellers obtained their goods the same way, and therefore incurred the same costs. In today's economy, the market has changed drastically. At DRO PROS, we import and sell directly to you. Unlike our competitors, we do not have Western and Eastern sales divisions and multi layers of management to support. One location, one cost, and the savings get passed on to you!

 

Intuitiveness or "Ease of Use". Probably the most important, and hardest to determine factor when buying a DRO. Think in terms of after the sale. Even if you get an absolute 'rock star' bottom line price that would make William Shatner proud, if the DRO is not user friendly, you still didn't get a 'deal'. The whole point of getting a DRO is to make your work easier and more enjoyable. If the DRO is poorly designed, too complicated, if the display isn't bright enough, or in other words is 'user unfriendly', you'll regret your purchase decision every time you turn it on. It simply won't matter what you paid, it's not worth it!

 

Support. Most likely the second most important, and perhaps most overlooked factor when buying a DRO. Imagine trying to reach a technician when you've bought a DRO from an overseas reseller! Yet every day, people "save" $50 and buy products on ebay without stopping to think what will happen when they need service or tech support. Some DRO resellers don't even publish a phone number! While our competitors continue to pare down or even totally eliminate their customer support, at DRO PROS we continue to expand our Customer Service. We've completely re-written our manuals, top to bottom, to better serve you, the customer. Our Live Demo feature allows us to interactively guide you to the best decision based on what you do. Our Video Tutorials are the best in the industry, and are available free for you, our customers. Our tech help is the best in the business - our techs all know all our DRO's inside and out. Nobody knows DRO's like DRO PRO's!

 

Warranty. Of course, all DRO PROS kits come with a standard, 3 Year USA warranty. Something not quite working correctly? Call us, don't get redirected overseas!

 

Parts. Can you believe some resellers don't carry parts? That's right, buy from the "other guys", break a scale, and you get to replace the entire kit! Don't assume you can just go buy a different brand scale, either, because most manufacturers use different connectors on their scales. If that wasn't enough, even among those with a common connector, such as a DB9, most are hard wired differently. Finally, don't overlook the cost of parts. At DRO PROS, an 800mm replacement scale will cost you $197. A similar scale sold extensively by a European company will cost nearly $700! Finally, we have a massive inventory of parts, so rest easy - a replacement part is only a phone call away!

 

The Best Value. We literally search world-wide for the best value DRO products on the planet. If there was a better DRO package to be sold, we would be selling it. Yes, we've seen cheaper units on ebay, but there is a reason they're cheaper. Think poor quality, no parts, no manual, non-existent customer service, poor product fit/finish etc.

 

Customer Service. We pledge to never "over sell" you on a product that won't work well for you. Our philosophy is to try and save you money and get the best value kit tailored to the machinery you have. Many of our customers are surprised when we recommend against buying a more expensive brand. Again, our philosophy is to build customers for life. Give us a call and let us save you money!

 

Shipping. Most orders ship the same day, the next at the latest. We do not 'drop' ship, we have our own massive warehouse of inventory right here on site. We use FedEx, you'll get a tracking number emailed to you immediately, and we cover all shipping insurance automatically.

 

The Company. DRO PROS is a veteran owned, American company. We enjoy selling quality products at competitive prices. We believe that  providing the best customer service is the key to success. No other company spends more time on the phone with customers than we do. Even in a down economy, our company continues to thrive and grow. We look forward to earning your business! 

 

The Bottom Line. Our line of digital readout's are simply the most user friendly DRO's on the planet. Because of our direct marketing structure, they're also extremely affordable. Coupled with our extensive customer service and affordable parts, our Digital Readout products are simply the best value on the planet.

 

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3 Year Warranty:

 

 

 

 

At DRO PROS, we take care of our customers. Have an issue or need some help? Let us take care of it with a toll-free call to California!

Call us now TOLL FREE within the United States at 1-877-628-6028!

- Customers outside the United States can always reach us at (707) 452-8437 -

 

 

 

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Professional Digital Readout kit packages start at only $599!

Call Toll Free now at 1-877-628-6028 for all your digital readout needs!