|
Why should you buy from
DRO PROS?
We speak
English - We answer our phones - Same day shipping
Veteran
owned, Veteran managed - and proud of it!
Our goal is to
make customers for life. We feel that, in the long run, treating
customers right will yield much more than simply "going for the
sale". In accordance with that, we have attempted to pass on some
ideas to help you, the customer, in completing your purchase
decision:
Price.
Probably the most talked about factor when buying a
digital readout.
Price can also be the most misleading, and perhaps worst way, to
judge a digital readout kit. We've all heard the old adage, "You get
what you pay for." Before the internet, it was true, price did
generally correlate directly to value. But that was yesterdays
economy. All resellers obtained their goods the same way, and
therefore incurred the same costs. In today's economy, the market
has changed drastically. At DRO PROS, we import and sell directly to
you. Unlike our competitors, we do not have Western and Eastern
sales divisions and multi layers of management to support. One
location, one cost, and the savings get passed on to you!
Intuitiveness or "Ease of Use".
Probably the
most important, and hardest to determine factor when buying a
readout.
Think in terms of after the sale. Even if you get an absolute 'rock
star' bottom line price that would make William Shatner proud, if
the
digital readout
is not user friendly, you still didn't get a 'deal'. The whole point
of getting a
digital readout
is to make your work easier and more enjoyable. If the
digital readout is poorly designed, too complicated, if the display
isn't bright enough, or in other words is 'user unfriendly', you'll
regret your purchase decision every time you turn it
on. It simply won't matter what you paid, it's not worth
it!
Support.
Most likely the second most important, and perhaps most overlooked
factor when buying a
digital readout.
Imagine trying to reach a technician when you've bought a
digital readout
from an overseas reseller! Yet every day, people "save" $50 and buy
products on eBay without stopping to think what will happen when
they need service or tech support. Some
digital readout
resellers don't even publish a phone number! While our competitors
continue to pare down or even totally eliminate their customer
support, we continue to expand our Customer Service. Our Video
Tutorials are the best in the industry, and are available free for
you, our customers. Our tech help is the best in the business - our
techs all know our readouts inside and out.
Nobody knows digital readouts like
DRO PROS!
Warranty.
DRO PROS is proud to offer the industries safest, longest, lifetime
warranty on all of our Electronica magnetic scale kits.
DRO PROS brand warranty claims are handled directly
by DRO PROS. No run-arounds, no hassle! Something not working as
expected? Call us, don't get redirected overseas like the other
guys!
Parts.
Can
you believe some resellers don't carry parts? That's right, buy from
the "other guys", break a scale, and you get to replace the entire
digital readout
kit! Don't assume you can just go buy a different brand scale,
either, because most manufacturers use different connectors on their
scales. If that wasn't enough, even among those with a common
connector, such as a DB9, most are hard wired differently. Finally,
don't overlook the cost of parts. At DRO PROS, an
800mm replacement scale will cost you $197. A similar scale sold
extensively by a European company will cost nearly $700! Finally, we
have a massive inventory of parts, so rest easy - a replacement part
is only a phone call away!
The Best
Value.
We literally search world-wide for the best value
digital readout
products on the planet. If there was a better
digital readout
package to be sold, we would be selling it. Yes, we've seen cheaper
units on eBay, but there is a reason they're cheaper. Think poor
quality, no parts, no manual, non-existent customer service, poor
product fit/finish etc.
Customer
Service.
We pledge to
never "over sell" you on a product that won't work well for you. Our
philosophy is to try and save you money and get the best value kit
tailored to the machinery you have. Many of our customers are
surprised when we recommend against buying a more expensive brand.
Again, our philosophy is to build customers for life. Give us a call
and let us save you money!
Shipping.
Most orders
ship the same day, the next at the latest. We do not 'drop' ship, we
have our own massive warehouse of inventory right here on site. We
use UPS, you'll get a tracking number emailed to you immediately,
and we cover all shipping insurance automatically.
The
Company.
DRO PROS is a
veteran owned, American company. We enjoy selling quality products
at competitive prices. We believe that providing the best
customer service is the key to success. No other company spends more
time on the phone with customers than we do. Even in a down economy,
our company continues to thrive and grow. We look forward to earning
your business!
The Bottom
Line.
Our line of
digital readout's are simply the most user friendly readouts on the
planet. Because of our direct marketing structure, they're also
extremely affordable. Coupled with our extensive customer service
and affordable parts, our Digital Readout products are simply the
best value on the planet.
Shipping:
Domestic Shipping to
the United States:
All digital readout
shipping is done via UPS for a flat rate of $43. You'll get a tracking
number emailed direct to you from UPS, enabling you to track your shipment
door to door! We cover insurance against any potential shipping damages, so
no hidden fees here!
International Shipping
to Canada:
All of our DRO
shipping is done via UPS. We charge a flat fee of $80.
International Shipping
elsewhere:
All of our DRO
shipping is done via the United States Postal Service via a flat rate
of $140.
 |
Industry Leading Unlimited
Lifetime Warranty
Electronica magnetic
kits = Unlimited Lifetime Warranty
DRO PROS brand warranty claims are handled directly
by DRO PROS.
No run-arounds, no hassle!
|
|
At DRO PROS, we
take care of our customers.
Have an issue or need some
help? Let us take care of it with a toll-free call to California!
Call us now at 1-707-452-8434
|
