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English - We answer our phones - Lifetime Warranty on magnetic kits!
Magnetic Scales cannot be broken - Coolant & Dust Proof - Cut to length
sales@dropros.com
FAQ's - Frequently Asked
Questions:
What size drills and taps do I
need to install my new Electronica kit?
We recommend
having the following drills and taps on hand when installing the
Electronica kits:
Scale
Endcaps
M3 x .5 plug tap
Customer L. Dietz
was kind enough to send us the latest and greatest part
numbers from Grainger. His list can be found
HERE.
Mounting
the Scales
M4 x .7 plug tap
M4 x .7 bottom tap
3.30mm drill for
M4 taps
Scale & Readhead
Brackets
M6 x 1.0 plug tap
M6 x 1.0 bottom
tap
5.00mm drill for
M6 taps
What size Magnetic Scales
do I need?
Magnetic scales are named according to the amount of
travel the scales are built to accommodate. This is the
value you should use to match the travel of your machine. As a
sidenote, maximum
travel will be ~ 5/8" longer, and overall length will be
5-1/2" longer than stated scale size. Using a 12" scale
as an example, it is designed to fully accommodate 12"
of travel, it's maximum travel will be 12-5/8", and
overall length will be 17-1/2".
The scale readout on my
Electronica display is flickering - what is happening?
Electronica
magnetic scales and readheads have "hash marks" on one side of them.
These hash marks must be installed on the same side for the scale to
read correctly. If you accidentally mount the scale and the readhead
with the hash marks on opposite sides, the scale will not read
correctly, and it will cause the display to 'flicker'. Simply remove the
scale, turn it so that the hash marks are adjacent to the readheads hash
marks, and re-install the scale.
My Electronica magnetic scale
lathe display is not reading correctly on the X (cross slide) axis.
The most likely
cause is the display and scale resolution don't match. The display is
shipped from the factory with a default 5 micron scale setting, which
must be changed to 1 micron for the display to read correctly. Click
HERE to download "Setting up an Electronica Lathe Kit" instructions.
My DRO PROS brand display is
not reading correctly. Seems like it's reading 5 times higher than it
should be.
The most likely
cause is the display and scale resolution don't match. Did you upgrade
any of your scales to the high resolution 1 micron scales? The display
is shipped from the factory with a default 5 micron scale setting, which
must be changed to 1 micron for the display to read correctly. Please
see our library page for machine specific articles on how to change this
setting.
I need some help choosing
between all of your kits. Any advice?
To start with, all
DRO PROS products are quality built to do the job right.
However, with that said, each brand has its own unique advantages. We
know that choosing a DRO kit can be difficult, so in our endeavor to
help our customers we've developed the following guidelines. While we
try to be as impartial as we can, our interaction with our customers and
their feedback has certainly influenced us greatly in forming our
"opinions". Please keep in mind that every installation is different,
only you can know what's best for you.
What is a DRO?
DRO stands for
Digital Read Out. A digital readout system digitally displays a machine
tools exact position on an electronic display board.
What can a DRO do for me?
A digital readout
system can greatly simplify your work, save time, reduce costly mistakes
and allow you to produce more accurate, exacting parts. Without a DRO
system, an operator must count the number of hand wheel revolutions to
determine exact position of a tool head against the table. For example,
some milling machine leadscrews are graduated at 16 threads per inch
(TPI), which means that for every turn of the hand wheel the table moves
1/16? (.0625), therefore it takes 16 turns to move the table exactly
1?. Other machines are calibrated at 10 TPI, meaning it takes 10 hand
wheel revolutions for the table to travel an inch. On the Z axis, it is
typical for each division to represent .002?, where one full revolution
is equal to .060?. Needless to say, it can quickly become quite
confusing! The bottom line is that with a digital display, the days of
counting hand wheel revolutions are over. Simply turn the display on and
you're ready to go!
Do I have to center the scale on the
table?
The short answer is no,
you do not. But let's take a look at some examples to illustrate the point. The
first series of pictures illustrates a 'traditional' installation on a milling
machines' X axis where the scale has been mounted relative to the
center of the table. The scale (light blue) has been attached to the table
(white). The trolley (dark blue) has been fastened to the base of the machine
(grey). Remember, we're presenting a typical installation first, followed by an
example where the scale has been offset.
In this
example, the scale body has been mounted on the center of the table.
Traditionally, this is how most scales are mounted.
Note how the trolley (dark blue) is 'centered' on the scale with the
table in the middle, or neutral, position.
In this
diagram, the table has been moved to the extreme left. Note the
trolley is nearing the right end of the scale.
Now the table
has been moved to the extreme right most position. Note how the
trolley is nearing, but not over, the left end of the scale.
While the last
example is most likely what most scale installations
will end up looking like, let's take a look at a rather extreme
case. Remember, while this might be rather academic, the point is to
illustrate how you do not need to exactly 'center your
scales' when mounting them. They will work just fine offset to one
side or the other.
In this
example, the scale body has been mounted well offset to the left of
the table. Note how the trolley is 'centered' relative to the
scale with the table in the middle, or neutral, position.
In this
diagram, the table has been moved to the extreme left. Note the
trolley is nearing the right end of the scale.
Now the table
has been moved to the extreme right most position. Again, note how
the trolley is nearing, but not over, the left end of the scale.
Now we realize
no-one is going to mount a scale quite to the extremes of our
previous example. But what we're trying to illustrate is this:
First, you do not need to take elaborate steps trying to ensure a
scale is perfectly 'centered', because it really doesn't matter.
What really does matter is this - wherever you do end up mounting
your scale (centered or not), make sure the trolley is
centered to the scales travel, and doesn't run off the end.
As easy as that!
How Do I Choose the Right
DRO Kit?
To start with, all
DRO PROS products are quality built to do the job right.
However, with that said, each brand has it's own unique advantages. We
know that choosing a DRO kit can be difficult, so in our endeavor to
help our customers we've developed the following chart. While we try to
be as impartial as we can, our interaction with our customers and their
feedback has certainly influenced us greatly in forming our "opinions".
Please keep in mind that every installation is different, only you can
know what's best for your particular installation.
Electronica
PROS:
The most technologically advanced DRO kit on the market today. For
starters, the Electronica kit uses magnetic scales. Magnetic scales are
impervious to coolant or liquid, and are slimmer than glass or inductive
scales. They're easier to mount, more durable, and can be cut to any
length you need. They can't be contaminated, and measure only .4" thick.
The bracket kits are exceptional, being machined, not cast, and are
anodized black for a professional finish.
CONS: Such
an incredible deal you may end up buying more than just one!
COMMENTS:
DRO PROS hits another home run! Affordable, built to last, and one of
the best looking, easiest to use displays we've seen.
WHY YOU WOULD
CHOOSE ELECTRONICA: If you value quality, ease of installation, and
don't want your scales to get contaminated, this is the kit for you!
Why should you buy from
DRO PROS?
We speak
English - We answer our phones - Same day shipping
Veteran
owned, Veteran managed - and proud of it!
Our goal is to
make customers for life. We feel that, in the long run, treating
customers right will yield much more than simply "going for the
sale". In accordance with that, we have attempted to pass on some
ideas to help you, the customer, in completing your purchase
decision:
Price.
Probably the most talked about factor when buying a
digital readout.
Price can also be the most misleading, and perhaps worst way, to
judge a digital readout kit. We've all heard the old adage, "You get
what you pay for." Before the internet, it was true, price did
generally correlate directly to value. But that was yesterdays
economy. All resellers obtained their goods the same way, and
therefore incurred the same costs. In today's economy, the market
has changed drastically. At DRO PROS, we import and sell directly to
you. Unlike our competitors, we do not have Western and Eastern
sales divisions and multi layers of management to support. One
location, one cost, and the savings get passed on to you!
Intuitiveness or "Ease of Use".
Probably the
most important, and hardest to determine factor when buying a
readout.
Think in terms of after the sale. Even if you get an absolute 'rock
star' bottom line price that would make William Shatner proud, if
the
digital readout
is not user friendly, you still didn't get a 'deal'. The whole point
of getting a
digital readout
is to make your work easier and more enjoyable. If the
digital readout is poorly designed, too complicated, if the display
isn't bright enough, or in other words is 'user unfriendly', you'll
regret your purchase decision every time you turn it
on. It simply won't matter what you paid, it's not worth
it!
Support.
Most likely the second most important, and perhaps most overlooked
factor when buying a
digital readout.
Imagine trying to reach a technician when you've bought a
digital readout
from an overseas reseller! Yet every day, people "save" $50 and buy
products on eBay without stopping to think what will happen when
they need service or tech support. Some
digital readout
resellers don't even publish a phone number! While our competitors
continue to pare down or even totally eliminate their customer
support, we continue to expand our Customer Service. Our Video
Tutorials are the best in the industry, and are available free for
you, our customers. Our tech help is the best in the business - our
techs all know our readouts inside and out. Nobody knows digital readouts like
DRO PROS!
Warranty.
DRO PROS is proud to offer the industries safest, longest, lifetime
warranty on all of our Electronica magnetic scale kits.
DRO PROS brand warranty claims are handled directly
by DRO PROS. No run-arounds, no hassle! Something not working as
expected? Call us, don't get redirected overseas like the other
guys!
Parts.
Can
you believe some resellers don't carry parts? That's right, buy from
the "other guys", break a scale, and you get to replace the entire
digital readout
kit! Don't assume you can just go buy a different brand scale,
either, because most manufacturers use different connectors on their
scales. If that wasn't enough, even among those with a common
connector, such as a DB9, most are hard wired differently. Finally,
don't overlook the cost of parts. At DRO PROS, an
800mm replacement scale will cost you $197. A similar scale sold
extensively by a European company will cost nearly $700! Finally, we
have a massive inventory of parts, so rest easy - a replacement part
is only a phone call away!
The Best
Value.
We literally search world-wide for the best value
digital readout
products on the planet. If there was a better
digital readout
package to be sold, we would be selling it. Yes, we've seen cheaper
units on eBay, but there is a reason they're cheaper. Think poor
quality, no parts, no manual, non-existent customer service, poor
product fit/finish etc.
Customer
Service.
We pledge to
never "over sell" you on a product that won't work well for you. Our
philosophy is to try and save you money and get the best value kit
tailored to the machinery you have. Many of our customers are
surprised when we recommend against buying a more expensive brand.
Again, our philosophy is to build customers for life. Give us a call
and let us save you money!
Shipping.
Most orders
ship the same day, the next at the latest. We do not 'drop' ship, we
have our own massive warehouse of inventory right here on site. We
use UPS, you'll get a tracking number emailed to you immediately,
and we cover all shipping insurance automatically.
The
Company.
DRO PROS is a
veteran owned, American company. We enjoy selling quality products
at competitive prices. We believe that providing the best
customer service is the key to success. No other company spends more
time on the phone with customers than we do. Even in a down economy,
our company continues to thrive and grow. We look forward to earning
your business!
The Bottom
Line.
Our line of
digital readout's are simply the most user friendly readouts on the
planet. Because of our direct marketing structure, they're also
extremely affordable. Coupled with our extensive customer service
and affordable parts, our Digital Readout products are simply the
best value on the planet.
Shipping:
Domestic Shipping to
the United States:
All digital readout
shipping is done via UPS for a flat rate of $43. You'll get a tracking
number emailed direct to you from UPS, enabling you to track your shipment
door to door! We cover insurance against any potential shipping damages, so
no hidden fees here!
International Shipping
to Canada:
All of our DRO
shipping is done via UPS. We charge a flat fee of $80.
International Shipping
elsewhere:
All of our DRO
shipping is done via the United States Postal Service via a flat rate
of $140.
Industry Leading Unlimited
Lifetime Warranty
Electronica magnetic
kits = Unlimited Lifetime Warranty
DRO PROS brand warranty claims are handled directly
by DRO PROS.
No run-arounds, no hassle!
At DRO PROS, we
take care of our customers.
Have an issue or need some
help? Let us take care of it with a toll-free call to California!
Call us now at 1-707-452-8434
Call us
now at 1-707-452-8434 for all your digital readout needs!